Helpful Resources
Find answers to common questions and learn how to get started.
Frequently Asked Questions
Find quick answers to common questions about One Final Message.
Getting Started Guide
Step-by-step instructions for creating your first message.
Sample Personal Notes
Inspiration for crafting meaningful authentication messages.
Sample Letters
Example letters to inspire your Personal Message vital.
SMS Program Disclosure
How we collect SMS consent, what messages you receive, and how to opt out.
Help Articles
Browse our collection of guides and tutorials to help you get the most out of One Final Message.
Getting Started
Adding a Recipient
Learn how to add recipients to your address book so they can receive your messages
Exporting from Apple Passwords
Learn how to export your password data from Apple Passwords to import into One Final Message
Exporting from 1Password
Learn how to export your password data from 1Password to import into One Final Message
Getting Started with Vitals
Welcome to Vitals - learn how to organize your most important information for your loved ones with a quick walkthrough of the dashboard, categories, and scheduling.
Understanding Vitals
Learn what vitals are, how categories and fields work, how completion scoring is calculated, and the lifecycle of a vital from draft to delivery.
Vitals Discovery
How Vitals Discovery helps you get started - a prequalification step followed by a guided tour of every category so you can browse and select the vitals that matter to you.
Account
SMS Program Disclosure
How One Final Message collects consent, sends messages, and honors opt-out requests
Billing and Payments
Learn about managing your subscription, payment methods, billing cycles, and cancellation options with One Final Message.
Notifications and Alerts
Learn about the different types of notifications One Final Message sends and how to customize your notification preferences.
Vitals
Creating a Vital
Step-by-step guide to creating a vital - choose a category, fill in fields, assign recipients, and upload supporting files.
Managing Files
Upload, organize, and link files to your vitals - supported file types, storage limits, and security details for each plan tier.
Your Vitals Dashboard
Navigate your dashboard - understand the readiness score, category breakdowns, needs-attention alerts, and schedule status at a glance.
What Recipients See
See the recipient experience - notification, identity verification, the vitals view with category groups and expandable sections, and the 7-day access window.
The Vitals Catalog
Browse, search, and add new vitals from the catalog - your go-to reference for finding specific vital types by category after completing Vitals Discovery.
Vitals Categories & Topics
A complete reference of all vitals categories and the topics they contain — everything you can document for your loved ones.
The Personal Message Vital
How to use the Personal Message vital to write heartfelt letters to your loved ones - writing tips, rich text formatting, and sample letters for inspiration.
Schedule
Your Check-In Schedule
Set up your single account-level check-in schedule - choose a frequency, configure grace periods, and understand how confirmations keep your vitals safe.
How Delivery Works
Understand the delivery process - what triggers delivery, what your recipients receive, how recall works, and status transitions during delivery.
Contact Us
Can't find what you're looking for? Send us a message and we'll get back to you.